St. Thomas, U.S. Virgin Islands
Express Ice-Your Local, Reliable Ice Supplier
Express Ice is the Virgin Islands’ trusted provider of premium ice products and dependable delivery services. Located in St. Thomas, we offer affordable ice delivery, commercial ice solutions, and emergency support—available when and where you need it.
Who We Are
Locally Owned.
Locally Operated.
Express Ice is a locally owned and operated ice supplier founded to meet the unique needs of St. Thomas businesses, marinas, events, and residents. Our mission is simple: produce and deliver premium ice products with speed, consistency, and professionalism.
Our Story
Express Ice was created out of a clear gap in the local marketreliable, sanitary ice production and dependable refrigerated delivery matched to island schedules. With tourism-driven peaks, active marine trade, and weather-related disruptions, the demand for trustworthy ice suppliers is constant. We built a dedicated production line and refrigerated fleet, plus a customer service team that understands the urgency of timely ice delivery. Our origins reflect a commitment to quality, responsiveness, and long-term partnerships.
Vision and Values
Our vision is to be the first name customers think of when they need ice—the partner that ensures food safety, event success, and business continuity throughout St. Thomas. We operate under a set of values that guide our decisions:
Reliability
Deliver on time, every time.
Quality
Produce crystal clear ice and control sanitation at every step.
Safety
Prioritize food safety and hygienic handling.
Community
Support local businesses, marinas, and events.
Responsiveness
Provide 24/7 emergency and rapid-response services when storms or outages occur.
Investing in professional services ensures the vision you’ve planned is realized, memories are preserved without chaos, and loved ones can participate in the joy rather than the logistics.
Why Ice Quality Matters — Our Commitment to Sanitation and Clarity
High-quality ice is not just aesthetic; it’s crucial for food safety and customer satisfaction. Clear ice demonstrates proper freezing protocols and fewer impurities—resulting in slower melt and less dilution in beverages.
Express Ice adheres to strict sanitation practices in water treatment, freezing, and handling. Regular testing and equipment sanitization are standard procedures to ensure our crystal clear ice cubes and block ice meet the highest standards.
Our Product Range
Crystal Clear Ice Cubes
Premium clarity and slow melt for bars, restaurants, and hotels.
Bagged Ice
Convenient, sanitary bagged ice in multiple sizes for retail and events.
Block Ice
Dense, long-lasting blocks ideal for fishing, cooling seafood, and long transport.
Crushed Ice
Perfect for cocktails, displays, and rapid cooling.
Bulk & Wholesale
Large-volume ice production for commercial partners.
Need a Custom Order?
How We Produce Ice — Process and Quality Control
01
Water Filtration
We begin with filtered, treated water to remove impurities—this is the foundation of crystal clear ice.
02
Controlled Freezing
Using commercial-grade equipment, we freeze at controlled rates to minimize clouding and entrapment of air.
03
Sanitary Handling
Ice is transferred in sealed bins, packaged in food-grade bags, and loaded into refrigerated trucks to prevent contamination.
04
Quality Checks
Regular visual and lab checks ensure clarity, weight, and sanitation meet set standards.
05
Water Filtration
Our fleet maintains temperature control from production to delivery, securing ice quality upon arrival.
Service Capabilities and Fleet
Our refrigerated delivery fleet includes insulated trucks equipped to maintain sub-freezing temperatures during transit. Drivers trained in safe handling and delivery protocols manage loading and unloading at client sites. We coordinate deliveries around marina tides, event timing, and early-morning restaurant schedules to minimize disruption to your operations.
Why Local Matters — Island Logistics and Responsiveness
Operating in the U.S. Virgin Islands requires local expertise—understanding ferry schedules, dock access, island roads, and weather cycles. As a local supplier based at 11B 4 Frydendahl, our teams are accustomed to these variables and design routes to ensure timely arrival. During peak tourism months and storm seasons, our familiarity with local logistics allows us to serve clients reliably.
Key Benefits of Partnering with Express Ice
Consistent product quality—crystal clear ice and strong block ice that performs well in tropical climates.
Variety in product types to fit hospitality, fishing, and retail industries.
Flexible delivery options, including scheduled, same-day, and 24/7 emergency service.
Custom commercial contracts that stabilize supply and cost for high-volume users.
Professional customer service—fast responses and attentive coordination for special events.
How We Support the Community
Express Ice supports local businesses through partnership programs, priority deliveries for emergency shelters, and special event coordination for festivals and community gatherings. We also prioritize hiring local staff and work with suppliers to strengthen island supply chains.
Key Benefits of Our Approach
- Reduced downtime for businesses dependent on ice.
- Safer food handling practices through sanitized production.
- Enhanced guest experience for hotels, restaurants, and events.
- Rapid response to disasters and power outages to protect perishable inventories.
- Predictable costs with wholesale and recurring delivery programs.
How Express Ice Can Help You
Express Ice helps by delivering on the basics—quality ice, accurate deliveries, attentive service—so you can focus on your business. We tailor solutions for:
Restaurants and hotels needing daily bagged or bulk ice.
Marinas and charter boats requiring dockside deliveries.
Event planners coordinating beverage service and cold storage.
Caterers and food distributors needing rapid, large-volume deliveries.
Emergency operations during storms or power outages.
Frequently Asked Questions — About Express Ice
Are you available for same-day delivery?
Yes. We offer same-day delivery when inventory and scheduling allow. Call (340) 771-7188 for immediate needs.
Can Express Ice set up recurring deliveries?
Yes. We offer scheduled recurring deliveries for restaurants, hotels, and commercial customers with negotiated pricing and set delivery windows.
What safety measures are in place for ice production?
Water filtration, sanitized production lines, sealed packaging, and refrigerated transport are core parts of our safety protocol.
Do you serve marinas and boats directly?
Yes. We coordinate dockside deliveries and understand marina logistics for efficient service.
How does Express Ice handle emergencies?
We maintain rapid-response protocols and dedicated contact lines for emergency and disaster support, coordinating bulk deliveries and prioritizing critical sites.
Contact
For partnerships, pricing, and scheduling, reach Express Ice:
Phone: (340) 771-7188
For commercial inquiries or to set up recurring deliveries, call or speak with a representative to create a tailored supply plan.
